- "...a constellation of concepts, values, perceptions and practices shared by a community, which forms a particular vision of reality that is the basis of the way a community organises itself ".
Making a change really happen requires a permanent shift in that vision of reality, otherwise the organisation will continue to do what it's always done.
Achieving that shift isn't by process models or acceleration workshops alone (though they can help), it's by seeing through their eyes and capturing their imagination — seeing the change and the benefit that results.
Change Management, Business Transformation, whatever title is used, has a single over-riding purpose — describing the outcome and making that shift in paradigm.
Like most complex problems the successful solution is the systematic application of practical methods combined with the understanding of the role that each and every individual plays in achieving it.